Rideshare services like Uber and Lyft have made transportation more convenient than ever — but when an accident happens, things quickly become complicated. Unlike traditional car crashes, rideshare accidents involve multiple insurance policies, different app phases, and separate rules for passengers, drivers, and other motorists.
If you’re injured in a rideshare accident, understanding Uber accident insurance, Lyft insurance coverage, and which phase the driver was in is critical to determining who pays for your medical bills, lost wages, and other damages.
This guide breaks down everything clearly within a single, easy-to-copy document.
Understanding Rideshare Insurance: Why It’s Different
If you’re trying to understand how medical bills are handled after a rideshare accident, you may also want to see our full guide here: who pays medical bills after an accident
: Why It’s Different
Both Uber and Lyft use a three-phase insurance model. Coverage levels change depending on what the driver was doing in the app during the accident. Two similar crashes can result in very different outcomes depending on these phases.
Phase 1: App OFF (Driver Not Working)
If your accident happened in this phase, knowing what NOT to say to insurance can protect your claim: what not to say to insurance after an accident (Driver Not Working)
When the driver is not logged into the Uber/Lyft app:
Insurance Coverage
Only the driver’s personal auto insurance applies. Neither Uber nor Lyft provide coverage during this time.
Applies To:
- Off-duty rideshare drivers
- Drivers hit by an off-duty rideshare driver
Phase 2: App ON, Waiting for a Ride Request
This is the least protected phase.
Uber/Lyft Limited Liability Coverage
If the driver is at fault, coverage includes:
- $50,000 per person (injuries)
- $100,000 per accident
- $25,000 property damage
Important Notes
- Coverage is lower than during an active trip
- Many personal policies deny coverage if the driver was “working”
Phase 3: En Route to a Passenger or During an Active Trip
This is the strongest coverage period.
Coverage Includes:
- $1,000,000 liability coverage
- $1,000,000 uninsured/underinsured motorist coverage (varies by state)
- Contingent collision coverage (if the driver carries their own)
- Passenger injury coverage
- Coverage for pedestrians, cyclists, and other motorists
Passengers are almost always fully covered under this phase.
Key Differences Between Uber and Lyft Insurance Policies
1. Uninsured/Underinsured Motorist Coverage (UM/UIM)
- Uber provides UM/UIM in most states
- Lyft offers it in fewer states
- Coverage amounts vary
UM/UIM is essential when an at-fault driver has no insurance.
2. Collision & Comprehensive Coverage
Both platforms offer contingent collision/comprehensive coverage only if the driver already carries their own.
Typical deductibles:
- Uber: ~$2,500
- Lyft: ~$2,500
3. State-by-State Variations
If the accident caused you to miss work, learn how to recover lost wages here: how to recover lost wages after a car accident
Insurance requirements vary by state. Some states mandate additional rideshare protections, while others leave coverage optional.
Who Pays Medical Bills After an Uber or Lyft Accident?
Payment depends on your role.
Passengers
Usually covered under the $1 million Uber/Lyft insurance policy.
Rideshare Drivers (Not at Fault)
UM/UIM may help when the at-fault driver lacks insurance.
Rideshare Drivers (At Fault)
Drivers may use:
- Personal health insurance
- Personal auto policy
- Contingent collision coverage
Pedestrians or Cyclists
Coverage depends on fault and available UM/UIM.
What To Do After an Uber or Lyft Accident
- Call 911 immediately
- Get medical treatment
- Report the crash through the app
- Take photos and screenshots
- Avoid recorded statements
- Contact a rideshare accident lawyer
Rideshare claims involve multiple adjusters and overlapping coverage. Getting legal help early ensures your rights are protected.
Final Thoughts
Uber and Lyft accidents require a detailed understanding of insurance phases, liability rules, and different levels of coverage. Your compensation depends heavily on these details.
If you’ve been injured in an Uber or Lyft accident, professional guidance helps ensure nothing is missed in the claims process.👉 Get a Free Case Evaluation: https://help4accidents.com/get-a-free-case-evaluation-page/
