Rideshare apps like Uber and Lyft have revolutionized transportation—but when accidents happen, the aftermath can be confusing. Who’s responsible? How do you get compensated? And do you need a rideshare accident lawyer to guide you through the process?
If you’ve been injured while riding in, driving for, or struck by an Uber or Lyft vehicle, here’s what you need to know.
Step 1: Get Medical Help Immediately
Your health always comes first. Even if you feel “okay,” some injuries—like concussions or soft tissue damage—may not appear until hours or days later.
Get evaluated by a doctor right away and keep records of all medical visits, tests, and prescriptions. These documents will be vital when filing your claim.
Step 2: Report the Accident to the Authorities and the Rideshare Company
Call the police to file an official report. This step creates a verified record of the event, including statements from witnesses and drivers.
Then, report the crash through the Uber or Lyft app:
- In the Uber app, navigate to Help > Trip Issues > Accidents and Safety.
- In the Lyft app, go to Help > Accidents.
Both companies require official reporting to begin their insurance process.
Step 3: Understand How Rideshare Insurance Works
Rideshare accidents are unique because multiple insurance policies may apply—yours, the rideshare company’s, or another driver’s.
Here’s a simplified breakdown:
- When the app is off: The driver’s personal insurance applies.
- When the app is on but no ride accepted: Limited coverage from Uber/Lyft (usually up to $50,000 per person, $100,000 per accident).
- During an active trip (passenger on board or en route): Uber and Lyft provide up to $1 million in liability coverage and uninsured/underinsured motorist coverage.
These layers can get complicated quickly. A rideshare accident lawyer can help determine which insurance policy should pay and how much compensation you’re entitled to.
Step 4: Gather Evidence
Solid evidence strengthens your claim. Collect:
- Photos of vehicle damage, road conditions, and visible injuries
- Screenshots from the rideshare app (trip details, driver info, timestamps)
- Witness statements and contact info
- Medical records and bills
- Police reports and insurance correspondence
The more documentation you have, the easier it becomes to prove liability and damages.
Step 5: Don’t Talk to Insurance Adjusters Alone
Insurance adjusters—even from Uber or Lyft—are trained to minimize payouts. They might pressure you to give recorded statements or accept a quick settlement.
Politely decline to discuss details until you’ve spoken with a rideshare accident lawyer who can protect your rights.
Remember: Once you sign a settlement agreement, you usually can’t reopen your claim.
Step 6: Understand What Compensation You Can Claim
Victims of rideshare accidents may be eligible for compensation for:
- Medical expenses (past and future)
- Lost wages and diminished earning capacity
- Pain and suffering
- Property damage
- Rehabilitation costs
- Emotional distress
Each case is different. Factors such as fault, injury severity, and available insurance coverage determine how much you may recover.
Step 7: Why You Need a Rideshare Accident Lawyer
Navigating rideshare accident claims involves multiple parties, complex insurance policies, and strict filing deadlines. An experienced lawyer will:
- Investigate the accident and determine liability
- Handle all communication with insurers
- Calculate the full value of your damages
- Negotiate or litigate for fair compensation
With legal help, you can focus on healing while your attorney handles the paperwork, calls, and negotiations.
Step 8: Don’t Delay—There Are Time Limits to File
Most states have a statute of limitations—often two to three years—for filing personal injury claims. Waiting too long could jeopardize your right to compensation.
Contacting a rideshare accident lawyer early ensures evidence is preserved and your case is filed correctly and on time.
Final Thoughts
Rideshare accidents are different from typical fender-benders. Whether you were a passenger, pedestrian, or driver, it’s essential to act quickly, gather evidence, and seek professional legal guidance.
If you’ve been injured in an Uber or Lyft accident, don’t navigate the process alone. Get expert help today.
👉 Get a Free Case Evaluation to learn your legal options and secure the compensation you deserve.
